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  • 02/10/17--18:03: Reply To: Slider Homepage
  • NO worries, I was able to figure this out


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  • 02/10/17--18:05: License Activation
  • Hi Could someone help me update my WPBakery Visual Composer – It says I need a license but I don’t have that. I also don’t have a license for the rev slide.

    Thank you!


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    Hello popeyito2001,

    I think it’s not from our theme. Our theme doesnt use get_currentuserinfo() function. It could be from the plugin. Please kindly try to check the plugin that you use.

    Hope this information help you popeyito2001.

    Best Regards,

    Novaro Studio


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  • 02/12/17--17:59: Reply To: Slider Homepage
  • Hello Richard,

    That’s great that you could figure the issue out 🙂

    Best Regards,

    Novaro Studio


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  • 02/12/17--18:03: Reply To: License Activation
  • This reply has been marked as private.

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    This reply has been marked as private.

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    This reply has been marked as private.

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    Hello rexxy003,

    OK, it’s great that you can fix it yourselves 🙂

    Best Regards,

    Novaro Studio


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    Howdy!

    It seems that the issue is with Visual Composer plugin bundled with the theme. I checked out the update notes and it seems that the plugin has not been updated since version 4.7.4. Since this is a 3rd party plugin provided by the theme, can you provide the update files? the WP admin is not detecting an update is required.

    Thanks!


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    This reply has been marked as private.

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  • 09/16/17--20:30: Reply To: main menu
  • Hi,

    Is there an issue with chrome browser and the main nav dropdowns when the header is NOT sticky? The dropdown disappears. When the header IS sticky the dropdowns work fine? The same happens on the themeforest Atlantis site. It’s fine in other browsers, just not chrome.

    Regards,
    John


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  • 09/17/17--18:09: Reply To: main menu
  • Hello jritch.ie,

    Could you kindly provide us your temporary wp-admin access? we will fix the issue in your website.

    To share any credential info, please tick “Set as a private reply” checkbox.

    Best Regards,


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  • 09/18/17--00:32: Reply To: main menu
  • This reply has been marked as private.

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  • 09/18/17--01:47: Reply To: main menu
  • Hi,

    There is also a dropdown z-index issue when using chrome.

    The slide down and fade transition of the main nav AND top mini cart occur underneath body content.
    This is only when header is NOT sticky.

    This can be replicated by:
    – Go to Atlantis site on Envato
    – Add 5 or more items to the cart
    – Go to any page other than home
    – Hover over and off My Cart button

    Regards,
    John


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  • 09/18/17--18:35: Reply To: main menu
  • Hello John,

    We have tried to do that on our end and it works fine. It’s kinda weird actually.
    Do you mind if we get your temporary wp-admin access?

    Best Regards,